This is probably caused because you do not have your GFE yet, if you are not sure of having it, you can go to My Online Medical Exam section on your app. If you have it you will see the button to see the certificate. If you don´t, you will see a button that says “Start my Online Medical Exam. And you can complete it there.

On our principal page, you will see a button named “Schedule an Appointment” and once you click it, you will see two options, you can search your injector by name or by email address, in case you already know your injector, if not, type your ZIP Code on the section and search for injectors near to your area.

On our principal page, you will see a button named “Schedule an Appointment” and once you click it, you will see the option to type your ZIP Code in the section and search for injectors near to your area. you will be able to see their profile and review, when you click the button “See all services” you will see the complete info of the injector´s profile, also the prices for the treatments, and the before and after photos of the treatments the injector had done. There you will be able to Schedule an appointment by clicking the button shown on the injector´s profile.

On our principal page, you will see a button named “Schedule an Appointment” and once you click it, you will see two options, you can search your injector by name or by email address

No, the discount will be applied and the minimum you have to pay for the treatment is 1 dollar, that means if your treatment was 200 and your discount is for 200, you get the discount of 199 dollars.

The user hasn’t given access to the app to access the camera. Please ask to the person to start another call after has gone to the phone settings, found MySpaLive, and enabled the camera access.

Access the home of the MSL app, before beginning your regular account, then click the button “Sign up” and select the button “Classroom Model”, the app will let you open an account as a model patient and there you can apply to be in one of our next training.

Perhaps you have to verify the Internet connection due to videocalls require a strong connection, besides, our Examiners can take your call but in case if no one answers your call, you can schedule it.