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📚 Popular Questions

How long does it take for packages to arrive?

All packages are sent out UPS - day 2 air. ...

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Are there prerequisites or licensing requirements?

Requirements vary by state. Most Participants must hold a valid medical license (RN, NP, PA, MD, or ...

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Do you help with finding Medical Director coverage?

Yes, MySpaLive provides support in securing Medical Director (MD) coverage. We maintain a network of...

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Can I work from home as an injector?

While a home-based aesthetic practice may be possible, it depends on local zoning laws and medical r...

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How do I know if injecting is right for me?

Many aspiring aesthetic professionals have similar questions. Our courses provide an immersive learn...

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Are there group discounts for multiple students?

Yes, we offer special group discounts for multiple students enrolling together. This is an excellent...

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Do I need a medical license to become a Botox injector?

While some states permit non-medical professionals to perform certain aesthetic procedures under phy...

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What is the MySpaLive app and how does it help?

The MySpaLive app is a comprehensive platform designed to support your aesthetic practice. It includ...

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What if I'm not satisfied with the training?

We are committed to delivering high-quality training and supporting practitioner satisfaction. If yo...

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Can I become an instructor or mentor at MySpaLive?

MySpaLive values experienced and passionate aesthetic professionals. If you have substantial industr...

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Can I take the course if I'm not in Texas?

Yes, our courses attract students from across the country. However, participants are responsible for...

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How long is my certification valid?

MySpaLive certifications do not expire. However, we strongly recommend ongoing education to stay cur...

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Can I start injecting immediately after completing the course?

Upon successful completion of the course and certification, you will be trained in injection techniq...

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What do I need to bring to the training?

You will typically need to bring your medical license, black scrubs or other comfortable attire, clo...

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Can I get a refund if I need to cancel?

Our refund policy is outlined in our terms and conditions. In general, refunds may be available with...

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Can I take advanced courses after the basic training?

Absolutely. We offer a full pathway of advanced courses across a range of aesthetic treatments, incl...

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How do I contact MySpaLive with questions?

You can reach us by phone at (972) 860-1697, by email at support@myspalive.com, or through the conta...

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Can I take the course part-time?

Our in-person courses are structured as intensive, full-time programs delivered over a few days. How...

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Are there online components to the training?

Yes, our courses include comprehensive online pre-course modules covering foundational theory, anato...

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What makes MySpaLive different from other training schools?

MySpaLive stands out for its comprehensive curriculum, expert-led instruction, hands-on clinical exp...

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Do you offer payment plans?

Yes, we offer flexible payment options to fit your financial needs, including interest-free installm...

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What is the duration of the Botox training course?

Our comprehensive Botox training course is typically completed over two days and combines didactic i...

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Do I need special liability insurance?

Yes. Specialized medical malpractice and professional liability insurance are essential for aestheti...

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How much is the peptide course? Can I get a discount?

The course is priced at $999. When paying in full, you may use promo code KA599 to receive the disco...

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How do I download my certification after completing a course?

Once your attendance is verified and your instructor approves your completion, your certificate will...

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How do I add a patient to my practice?

Go to “My Patients” and select “Invite Patient.” Enter the patient’s name, email, and phone number. ...

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What toxins and fillers can I order through MySpaLive?

Certified providers may order Botox and other FDA-approved neurotoxins, as well as hyaluronic acid d...

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How long does MySpaLive product shipping take?

Standard shipping typically takes 2–5 business days. Some products may require temperature-controlle...

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How does attendance check-in work for classes?

You will check in upon arrival in class. Your instructor will confirm your attendance and provide a ...

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What certification levels are there?

Certification is offered in three levels, from Level 1 (Basic) to Level 3 (Advanced). Level 1 cover...

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How do I use discount codes?

During checkout, enter your discount code in the “Promo Code” field and click “Apply.” The discount ...

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What is a Good Faith Exam (GFE) in the MySpaLive platform?

A GFE (Good Faith Exam) is a medical consultation and photo documentation required prior to performi...

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What is the refund policy for courses?

I wanted to clarify our refund policy: courses can be refunded within 7 days of purchase if you have...

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How do I reschedule a class I already enrolled in?

Please contact our Support Team at (972) 860-1697 or (469) 277-0897 as soon as possible to reschedul...

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Can I offer mobile/house call services?

Yes. In your Profile, enable “Mobile Services.” From there, set your service radius in miles, and sp...

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How do I order products and supplies through MySpaLive?

Go to the “Shop” section within the app and browse products by category (toxins, fillers, IV supplie...

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What is MySpaLive?

MySpaLive is a Texas-based, app-driven concierge aesthetics platform designed for aesthetic nurses, ...

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How does MD supervision work on the MySpaLive platform?

MD supervision is required for toxins, fillers, and other regulated procedures. Upon completion of y...

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What happens after I complete my certification?

After certification: 1) Arrange Medical Director supervision ($179/month), 2) Access the MySpaLive p...

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Are MySpaLive courses available outside of Texas?

Currently, classes are held in Texas (Prosper, near Dallas and Austin). We may expand to additional ...

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How do I contact MySpaLive for support?

Please call or text (972) 860-1697 or (469) 336-6435 (8:00 AM–11:00 PM CST, Monday–Sunday). You may ...

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What is included in the course price?

Each MySpaLive course includes a 1-day hands-on training session with expert instructors, along with...

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What is the MySpaLive platform?

MySpaLive is a Texas-based, app-driven concierge aesthetics platform designed for aesthetic nurses, ...

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How long does it take to become a certified injector?

You can earn your first certification in as little as one day through our intensive Botox Level 1 co...

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Is there a Texas Medical Board article about MySpaLive?

Yes. The Texas Medical Board has published guidance on physician-directed aesthetic care and related...

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What are the prerequisites for advanced courses like Filler and Botox Level 2?

Advanced courses, such as Filler Level 1 and Botox Level 2, have prerequisites. Botox Level 2 requir...

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Do I need a nursing license to take MySpaLive courses?

No, a medical background or nursing license is not required to enroll in MySpaLive training courses....

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What should I bring to my class?

Please bring a valid photo ID, a notebook and pen, and your license verification (if applicable). We...

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How quickly can I start treating patients after my course?

After completing your course and establishing Medical Director supervision (typically within 1–2 wee...

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How much can I earn as an injector?

Most injectors earn approximately $300–$1,000 per day, depending on location, experience, and patien...

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Do you offer payment plans for courses?

Yes! All MySpaLive courses offer flexible payment plans with no credit check, no fees, and no intere...

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What is medical director supervision and why do I need it?

A licensed Medical Director (MD or DO) provides clinical oversight by reviewing patient cases, appro...

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Where are MySpaLive classes held?

Currently, classes are held in Texas (Prosper, near Dallas and Austin). We may expand to additional ...

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How do I enroll in a MySpaLive course?

1. Visit our course shop at port2pay.com/Shop. 2. Select your desired course and date. 3. Complete p...

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Is there a waitlist if a class is sold out?

Yes. If your preferred class date is sold out, you can join the waitlist. When a spot opens or a new...

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Are refresher courses available and are they free?

Yes. If you have already completed a Level 1 or Level 2 course, refresher classes are complimentary....

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I can't access my pre-class requirements. What should I do?

Pre-class requirements become available after enrollment is confirmed and payment has been processed...

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Why can't I see a course I should have access to?

Courses may be locked for several reasons, including incomplete license verification, unmet prerequi...

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I forgot my password. How do I reset it?

On the login page, select “Forgot Password.” Enter your email address, and you will receive a passwo...

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How do I update my practice information?

Go to Profile > Practice Settings to update your information. From there, you can edit your practice...

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Can I track my sales and earnings?

Yes. Your Dashboard provides real-time data on earnings, patient volume, appointment activity, and u...

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How do I order products and supplies?

Go to the “Shop” section within the app and browse products by category (toxins, fillers, IV supplie...

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How does MD supervision work?

MD supervision is required for toxins, fillers, and other regulated procedures. Once your course is ...

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How do I process payment for treatments?

After treatment, create an invoice for the patient using the procedure price. Patients can pay onlin...

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What are the certification levels?

Certification levels range from Level 1 (Basic) to Level 3 (Advanced). Level 1 covers foundational t...

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Do I need a medical license to use MySpaLive?

Yes. You must hold an active, verified license (RN, NP, PA, MD, or DO) in your state. Please upload ...

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What's included in the product bundle with my course?

Many courses include a starter product bundle provided at the end of class. This may include the pri...

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Do you offer group discounts for team training?

Yes. If you would like to train multiple team members, please contact our sales team at (972) 860-16...

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Can I return or exchange products?

Most unopened, unused products may be eligible for return within 14 days of receipt for a refund or ...

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How do I register for a MySpaLive course?

Visit the Training section to browse available courses. Select your desired course, review any prere...

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